At Beauty by Ailaf, we aim to deliver your skincare essentials safely and on time. Below is everything you need to know about our shipping process.

1. Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays). Once processed, you’ll receive a confirmation email with tracking details.

2. Shipping Locations

We currently ship within Pakistan and selected international regions. For international orders, delivery time and charges may vary.

3. Delivery Timeframe

• Local Orders: 3–5 business days

• International Orders: 7–14 business days (depending on location)
  Delays may occur during peak seasons or due to courier issues.

4. Shipping Charges

Shipping fees are calculated at checkout based on your location and order weight. We occasionally offer free shipping promotions, so stay tuned!

5. Tracking Your Order

Once your order ships, you’ll receive an email with a tracking link. You can monitor the status and expected delivery time directly from the courier’s website.

6. Delays & External Factors

We are not responsible for shipping delays caused by customs, weather, or courier disruptions. However, we will support you in tracking and resolving any delivery issues.

7. Incorrect Shipping Info

Please ensure your address and contact details are accurate. Beauty by Ailaf is not liable for delayed or lost packages due to incorrect shipping information provided by the customer.

8. Undelivered Packages

If a package is returned due to failed delivery attempts or refusal, the customer may be responsible for reshipping charges or may be issued a partial refund (excluding shipping).

9. Damaged in Transit

If your package arrives damaged, please contact us within 48 hours with photos and your order number. We’ll work to replace or refund your item promptly.

10. Customer Support

For shipping questions or order issues, contact us at info@beautybyailaf.com. Our team is here to help make your skincare journey smooth and stress-free.